Privacy Policy | Emma Shepley Psychology

Effective Date: April 30th, 2026

Emma Shepley Services Limited is committed to protecting your privacy and handling your personal information in a safe and transparent way.

This policy explains how information is collected and used when you visit this website or get in touch.

Who I Am

I am a UK-registered Clinical Psychologist, regulated by the Health and Care Professions Council (HCPC). I operate a UK limited company and am registered with the Information Commissioner’s Office (ICO) as a data controller.

Although I am currently based in Canada, I provide services to individuals located in the UK and work in line with UK data protection law (UK GDPR).

Contact: emma@emmashepleypsychology.com

What Information May Be Collected

If you visit this website, I may collect:

Basic technical information (such as browser type or IP address)
Information you choose to share (for example, if you contact me by email or through a form)

If you get in touch, this may include:

Your name and contact details
Any information you choose to include in your message

How Your Information Is Used

Your information may be used to:

Respond to your enquiry
Communicate with you about services
Keep a record of enquiries

If you go on to use my services, further information will be collected and explained separately as part of the therapy or assessment process.

Lawful Basis

I process personal data on the basis of:

Legitimate interest (responding to enquiries)
Consent (where you choose to provide information)
Provision of healthcare services (if you become a client)

Confidentiality

Any information you share when making an enquiry will be treated with respect and care.

If you become a client, confidentiality and its limits will be discussed with you in detail before any work begins.

How Your Data Is Stored

Information is stored securely using password-protected systems
I use secure digital services (such as Google Workspace) for communication
Information is only kept for as long as necessary

Sharing Your Information

Your information will not be shared with third parties unless:

You have given consent, or
There is a legal or safety requirement to do so
International Access

As I am based in Canada, information may be accessed from outside the UK. However, all data is handled in line with UK data protection standards.

Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion (where appropriate)

Withdraw consent

To do this, please contact me using the email above.

You can also raise concerns with the Information Commissioner’s Office (ICO).

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Updates

This policy may be updated from time to time. The most recent version will always be available on this page.